Trust Me, I’m a Veterinary Technician

Your patients already love you for what you do, but now you can make sure your clients understand your role.

We all know the superheroes in the Marvel universe, but what about the everyday superhero whose “superpower” is going to work and making the lives of their animal patients safer, more comfortable and better? Yep, we’re talking about you! Every day, you are a patient advocate, phlebotomist, radiology technician, laboratory technician, anesthesia technician, surgery technician and more. And yet, you're human. But do the pet parents in your practice understand your role and trust you with the care of their pets?

According to an NAVC survey of U.S. pet owners, nearly half (47%) of pet owners did not know that the role of the credentialed veterinary technician includes performing medical tasks and procedures. The overwhelming majority, 73%, understood their role was cleaning cages, removing animal waste, feeding or grooming pets — tasks generally performed by less experienced and non-credentialed staff. Sixty-three percent of pet owners do not know that credentialed veterinary technicians are the animal healthcare equivalent of registered nurses in the human medical field.

It’s time to change that perception! We’ve got a toolkit of posters, social media posts, graphics, a client handout, clinic conversation starter, and links to related resources to help you educate the clients who walk through your doors about the training and work you put in to become a veterinary technician.