Level Up: Nutrition Summit Helps Make Client Nutrition Discussions More Productive So Pet Owners Can Plan At Home

Veterinary Nutrition Experts Will Present Tools for Veterinary Teams to Strengthen Conversations with Clients During Virtual Event, Sponsored by Hill’s Pet Nutrition

Note: This article contains information that is considered out of date.

ORLANDO, FL – JUNE 7, 2022 – A nutritional assessment is one of the five vital assessments veterinary healthcare teams should complete during each patient exam. Veterinary professionals rely on pet owners for insight into home feeding habits to properly assess the animal’s health. Those conversations can often be complicated when clients make nutrition decisions based on misinformation saturating today's market.

The North American Veterinary Community (NAVC) and Hill’s Pet Nutrition will host the Level Up: Nutrition Summit, on Thursday, June 16, beginning at 6 p.m. EST, where veterinary professionals will learn about new techniques to perform more successful nutrition exams, to better educate pet owners, and more effectively engage clients in creating and maintaining nutritional health plans for their pets.

While the summit is geared toward the entire veterinary team, it also includes content specifically designed to help veterinary nurses/technicians assume leadership roles in nutrition education within the practice. 

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“Nutrition is important to an animal’s health but pet owners, while well-intended, often get misinformation that may lead to poor diet choices for their pet,” said NAVC Chief Veterinary Officer Dana Varble, DVM, CAE. “That is why nutrition should be assessed at every exam so the veterinary team can help sort through the plethora of information that’s out there and, together, develop the strategy for food and treats that best contribute to the animal’s health.”

The Level Up: Nutrition Summit includes three interactive sessions designed to help veterinary teams incorporate a nutrition assessment into each patient visit and to effectively educate pet owners to maximize the animal’s health and longevity:

  • A Modern Team Approach to Nutrition Recommendations - Led by Jennifer Hull, DVM, MS, and Vicky Ograin, MBA, RVT, VTS (Nutrition), this session will focus on the importance of nutrition assessments and how team members can simplify the conversation so it resonates with pet owners.

  • 4PAWS and Teamwork: A Pathway to Success in Nutritional Recommendations - Michael T. Robbins, DVM, DACVIM (Nutrition) will demonstrate how to incorporate the acronym 4PAWS into each patient visit: Purpose of visit, Allow client input, use Warmth and empathy, and Solutions. Robbins will explain why it is beneficial to communicate with pet owners in this fashion.

  • Veterinary Nurse Nutrition Consults: Helping Clients with Diet Choices - Credentialed veterinary nurses/technicians are highly-skilled and educated professionals and can be great resources for delivering the best nutritional information for pets. Kara Burns MS, MEd, LVT, VTS (Nutrition), VTS-H (Internal Medicine, Dentistry) will explain how veterinary nurses/technicians should promote clini­cal nutrition and demonstrate in-clinic behaviors that benefit their patients, clients, and practices.

“The free Level Up: Nutrition Summit is another example of the NAVC’s commitment to providing all veterinary professionals access to lifelong learning that benefits the animal healthcare team and the pets they care for,” said NAVC CEO Gene O’Neill.

The Level Up virtual series from the NAVC’s VirtualXP division launched in October 2021. Through VirtualXP, the NAVC provides a comprehensive portfolio of virtual learning and events customized to individual learning preferences. VirtualXP complements the NAVC’s industry-leading in-person events and includes interactive virtual summits, live webinars and the microlearning videos series VetFolio Bytes. All VirtualXP education is offered exclusively through the NAVC’s online learning platform, VetFolio.com.

About the NAVC

The North American Veterinary Community (NAVC) is a nonprofit organization dedicated to supporting and advancing veterinary professionals worldwide. The world’s leading provider of veterinary continuing education, the NAVC delivers essential training, tools, and resources for veterinary professionals to stay abreast of advances in animal medicine and provide the best medical care for animals everywhere. Through its commitment to innovation and excellence, the NAVC has developed a diverse portfolio of products and services, including educational events, headlined by VMX, the world’s largest, most comprehensive continuing education conference and launchpad for new products and innovations within the veterinary industry; a robust digital platform for virtual learning and engagement; the veterinary industry’s largest and award-winning portfolio of trade publications; and an advocacy arm which unites the veterinary community and pet lovers. The NAVC was founded in 1982 and is headquartered in Orlando, FL. Since 2017, the NAVC has been recognized annually as one of the Top Workplaces by the Orlando Sentinel. To learn more about the NAVC’s products and brands, visit https://navc.com/. To see our schedule of upcoming events, visit https://navc.com/calendar/.


Robin Pence | [email protected] | M: +1.352.317.8651

Nanci Schwartz | [email protected] | M: +1.305.788.8256