We’re Committed to Your Safety

Your health and safety is a top priority for us. We have reimagined our educational experience, networking and events in new ways to ensure that our community – no matter the level of travel confidence, medical state or health risk level – can learn, grow and be inspired at VMX 2021.

Safety Communications

At VMX 2021, we’re committed to keeping you safe and informed with key developments, and advice and recommendations for a safe conference experience. VMX will practice strict adherence to safety protocols and guidelines from the CDC.

By attending VMX in Orlando you agree to abide by and engage in certain health-and-safety-beneficial conduct while attending the event. This includes, but is not limited to, submitting to daily temperature checks, wearing a mask at all times in public areas, engaging in appropriate physical distancing and not attending the event if you are ill or have been recently exposed to COVID-19.

Badges & Lanyards Mailed

Your badges and lanyards materials, for US attendees, will be mailed prior to VMX 2021 to limit contact and social distancing.

Onsite Medical Checkpoints

The Orange County Convention Center (OCCC) has collaborated with Visit Orlando and premier healthcare system, Orlando Health, to launch a new program that will provide added reassurance for health and safety. Temperature checks will be required each day and wristbands issued before attendees will be allowed to enter education or expo. Medical staff (EMT) will further check and monitor any elevated temperature results. More personalized medical support will be provided to you via the Orlando Health app.*

*NAVC will not be responsible for medical expenses.

Mask Requirement

Masks will be required at all times while inside the Expo Hall, education rooms, or any VMX event held at OCCC, Hyatt or Hilton. VMX will provide a mask onsite, although it encourages attendees to also bring their own.

PLEASE NOTE: Plastic face shields may be worn in addition to a mask but are not approved mask replacements.

Social Distancing

Based on recommendations, we will adjust official capacities and reduce occupancies for your safety. Some sessions may require pre-registration, we encourage you to register early, to reserve your spot, as onsite attendance may be limited. We will also include signage and floor decals to reinforce safety in spatial distancing.

Cleaning, Sanitizing, and Disinfecting

The GBAC STAR accredited Hyatt, Rosen Hotels and Orange County Convention Center’s fully trained safety and sanitization staff has implemented the industry’s highest standards for cleaning and disinfection of infectious agents. Extra hand-washing and sanitizing stations will be available. Learn more about the OCCC’s accreditation.

Controlling Entrances

We will be regulating flow and density of those entering session rooms.

Flexible Cancellation

We understand that COVID-19 is impacting travel plans throughout the world. We remain positive that VMX will go on as planned, but we want to assure you that you can register now with minimal risk.

Please note that due to the ongoing uncertainty surrounding COVID-19, VMX will transfer VMX Live in Orlando registrations to VMX Virtual passes and provide all applicable refunds, should the on-site event be canceled. If you decide to not attend the live event, based on concerns around your health or travel, there will be a nominal cancellation fee of $65.

For more information on cancellation policies and registration transfers to our virtual option, please click here.

New Virtual Option

Now, for the first time ever, VMX is coming to you wherever you are with the world’s leading veterinary event now accessible online with live-streamed, simulive and on-demand RACE-approved CE. Experience this new way forward with VMX Virtual in its inaugural year and take advantage of limited introductory registration rates!