Turn your veterinary association’s vision into reality with NAVC Industry Services

Find out why our expert veterinary association and conference management services are perfect for your organization

The North American Veterinary Community (NAVC) is proud to introduce a division that recently expanded to include association management and professional conference management exclusively for the veterinary profession. Backed by decades of experience in the industry, as well as proven expertise in conference and event planning, management and execution, the NAVC is a not-for-profit Association Management Company (AMC).

  • Not only do we understand veterinary association management, we understand the unique challenges and needs of nonprofit organizations.
  • You can count on the expert services of our highly experienced team of executive directors, marketing experts, conference planners and administrators — as well as our extensive network of partner contractors who work with us on everything from certification programs, information technology, annual tax preparation, website and mobile application development and more.

This approach allows us to customize a solution for your needs while keeping our fee structure low.

If you’ve never worked with an Association Management Company before, find out how an AMC can benefit you!

AMC Benefits

Trust Our Veterinary Association Background

The North American Veterinary Community’s (NAVC) association management division is located in both Gainesville, Florida and Orlando, Florida. In 2013, the NAVC expanded its services to include association management and professional conference management exclusively for the veterinary industry. Led by veterans in both association management and veterinary healthcare, this NAVC division has been growing quickly and is positioned to be a leader in innovative and cost effective management services for groups ranging in size from $300,000 to over $5,000,000+ in revenue.

Our principle is simple: outstanding customized service and tangible results.

Whether you partner with us as your full-service AMC or bring us in for extra support in a certain area of operation, we aim to help you grow and prosper and continue to increase in value and relevance to your members.

Our Clients

Our Team

Marisa Hackemann, Senior Director

Marisa Hackemann

Senior Director, Industry Services

Marisa’s experience in association and meeting management began in 2007 with her work for The Honorable Al Gore. There she worked with multiple Nobel Laureates and prominent members of the political and entertainment worlds. She has specifically served the veterinary community since 2010 as the Executive Director and Meeting Manager of multiple national and international organizations. As Senior Director she is responsible for all day-to-day operations of Industry Services.

Dieter M. Haager, Senior Vice President of Finance

Dieter M. Haager, MBA

Senior Vice President of Finance

Dieter is an accomplished management professional who manages the day-to-day financial aspects of all NAVC properties.

Before joining the NAVC in 2014, Dieter was the Chief Financial Officer of the University of Florida Veterinary Hospitals in Gainesville, Florida. His primary responsibilities included interpreting financial data to make business decisions and drive bottom-line results. faculty members, deans, vice presidents, and the campus and veterinary community. He was also active in the campus GBAS program with Finance and Accounting and worked with other industry CFOs to resolve administrative, regulatory, and legal issues. His previous role with the same organization was Small Animal Hospital Operations Manager, managing all aspects of the hospital operations including patient care, 30 direct reports, and customer and vendor relations. He worked directly with clients, clinicians, referring veterinarians and vendors to improve overall service levels and decrease average appointment duration.

His background also includes District Coordinator for H&R Block, management positions with TGI Fridays and audit Associate for Arthur Anderson, LLP. He earned his Masters of Business Administration, Business Management; Cum Laude, from the University of Florida, Gainesville, Florida (2008), his Bachelor of Arts, Economics from Illinois Wesleyan University, and has completed a number of management and leadership programs from the University of Florida as well as Patterson Veterinary Practice Management Certification.

Dieter is a member of, and has attended conference presented by, the National Commission on Veterinary Economic Issues, North American Veterinary College Administrators Association, National Conference on College Cost Accounting, Veterinary Management Group, Peer Best Practices, Banfield Industry Summit, University HealthSystem Consortium and the UF PETS Advisory Board. His professional roles have included CVM Hospital Financial Committee, Chair; CVM Purchasing Committee, Co-Chair; CVM Marketing Committee member; CVM Management Council member and Guest Lecturer, CVM courses in Entrepreneurship and Financial Statement Analysis. In addition, he has earned the following awards: UF Gator Business Administrators Services Credentialing Award, UF Gator Business Administrators Services Mentoring Recognition, UF Superior Accomplishment Award, H&R Block, District of the Year, the Bernard J. McCarney Award in Economic Research and several awards with TGI Fridays.

He has also been a personal chef, education assistant and lawn care professional. He is married and lives in Gainesville, and he enjoys traveling, football, baseball, animals and history, particularly military.

Let’s Talk

We look forward to connecting with you to see if we’re the right fit for your needs.

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